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Privacy Policy for SMS Communications

Effective Date: February 1, 2025

At Wolf Disposal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us via SMS (Short Message Service).

By subscribing to receive SMS communications from us, you consent to the collection, use, and sharing of your information as described in this policy.

1. Information We Collect

We collect the following information when you interact with us through SMS:

  • Phone Number: Your mobile phone number to send you messages.

  • Message Content: The content of any SMS messages you send us or receive from us.

  • Opt-in and Opt-out Requests: Your preferences regarding receiving SMS updates, promotions, or other communications.

  • Usage Data: Information regarding your interaction with our SMS communications, such as delivery status and response patterns.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To send you SMS notifications: These may include order updates, promotional offers, product information, or customer service messages.

  • To respond to your inquiries: We may use your phone number to reply to customer support questions or resolve issues.

  • To improve our services: We may analyze usage patterns to improve our SMS services and provide more relevant content.

3. Sharing of Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that help us deliver SMS services, including message delivery, system maintenance, or data storage.

  • Legal Requirements: We may share your information if required by law or to comply with legal processes, such as responding to a subpoena or government request.

4. Opting In and Opting Out

  • Opt-In: You will receive SMS communications only if you have provided explicit consent (e.g., by signing up or opting in).

  • Opt-Out: You may opt out at any time by following the instructions in any SMS message (such as texting "STOP" to the short code) or by contacting us directly.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or mobile network is completely secure. We cannot guarantee the absolute security of your information.

6. Retention of Your Information

We will retain your phone number and associated information for as long as you remain subscribed to receive SMS communications from us, or as long as necessary to fulfill the purposes outlined in this policy. After you opt out, we will remove your number from our system within a reasonable period.

7. Your Rights

You have the right to:

  • Request access to the information we hold about you.

  • Request that we update or correct any inaccurate information.

  • Request that we delete your personal information, subject to legal and contractual obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Wolf Disposal 
710 Trainer Street, Chester, PA 19013
610.222.6153
sales@wolfdisposal.com

Let me know if you need any adjustments or additional sections!

© 2020 by Wolf Disposal. 

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